Click the lock to lock the folder once more. IMPORTANT: Click the gear button at the bottom of the window and click Apply to Enclosed Items.ĩ. Give Read & Write permissions to everyone listed at the bottom of the window.Ĩ. Add your active user account by clicking the + button and clicking Select.ħ. Click the lock and enter the admin name+password.Ħ. Right-click on the Adobe folder that you were just in, and click Get Info.ĥ. Delete the SLCache and SLStore folders (and delete SLStore_v1 if that's there too).Ĥ. Go to /Library/Application Support/Adobe (type that in the "Go to folder" search tab WITHOUT a ~ because ~/Library is the WRONG Library folder)ģ. "I FOUND SOMETHING THAT WORKED FOR MAC USERS!!! Windows fix is here. (Make sure you have the right Library folder, that was the key) Open the Adobe Creative Cloud Desktop App and sign in using your email address and CIS credentials.Nothing worked for me except when I did this solution:.Go to your default browser and open the Adobe web site.If you use more than one browser, do this Open your web browser and go to the Adobe web site.Sign in again with your Enterprise ID and CAS authentication credentials to reset your Creative Cloud licenseĪnd reactivate your apps and services on that computer. This action deactivates the Creative Cloud apps and services associated with your In the confirmation dialog box, click Sign Out.From the Profile menu, click Sign out.Mac OS: Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.Windows: Start > Programs > Adobe Creative Cloud.You can also open the Creative Cloud desktop app from the following location: Open the Creative Cloud desktop application by clicking the desktop icon.Sign out of the Creative Cloud Desktop app:.International Study Abroad students are not eligible to participate in this This software can only be deployed in the United States, Canada, Mexico, or South Non-profit/non-commercial instructional, academic teaching and/or academic research However, for Work at Home purposes, Faculty and Staff may purchase, install and useĪ University license on their personally owned or leased computer but ONLY for work-related Owned or leased computers under our existing software license agreement.įaculty and Staff are NOT eligible to purchase, install or use this software on personally Students are NOT eligible to purchase, install or use this software on personally Teaching and/or academic research purposes. This includes Faculty and Staff employed This includes Faculty and Staff employedĪctivate, and use this software on University owned or leased devices. Teaching and/or academic research purposes. May only be used for work-related non-profit/non-commercial instructional, academic This includes students enrolledįaculty and Staff who are employed by the university are permitted to download, install,Īctivate, and use this software on personally owned or leased devices. Students enrolled part-time or full-time in a degree-granting program or an academicĬourse of study conducted by the university are permitted to download, install, activate,Īnd use this software for university academic purposes.
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